Thank you for choosing App Dev Sri Lanka. We are committed to delivering high-quality AI tools, web development, app development, and micro websites to meet your business needs. If, for any reason, you are not completely satisfied with our services or products, we are here to help.
We offer a 3-day satisfaction guarantee on all our services. If you are not satisfied with our AI tools, web development, app development, or micro website services within 3 days of purchase, you may request a refund. The service must not have been fully delivered or utilized to be eligible for a refund.
For digital products, including AI tools and software, we offer refunds within 3 days of purchase, provided that the product has not been downloaded, accessed, or used. Once a digital product has been downloaded or accessed, it is not eligible for a refund.
For ongoing web development, app development, or micro website projects, cancellations are allowed within the first 3 days after the project begins. If you cancel a project after this period, a partial refund may be issued based on the work completed. Please contact our team to discuss your specific situation.
Certain services and products are non-refundable. These include:
Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. If approved, we will initiate a refund to your original method of payment within 7 business days. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider. Refunds will be issued to the original payment method used during the purchase.
If you have any questions or concerns regarding our refund policy or need assistance with a service or product, please contact our customer support team. We are here to assist you and ensure your experience with us is positive and successful.
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